 |
 |
 |
 |
 |
|
WHAT WE DO :: CRM & ERP
everyone likes attention...
that's why CRM and ERP are so important in today's business environment. At Cyberworks, we help companies leverage the multitude of web-based options for keeping in touch with customers or managing the diverse parts of their business.
. . . . .
CRM : Our crm solutions have advanced from simple contact forms to full-blown online communication applications that allow our clients to manage every aspect of their relationships with their customers. Information that is captured and stored can be analyzed, interpreted, and evaluated in order to build customer relationships that turn data into customer satisfaction and loyalty.
. . . . .
ERP : For large and small companies, the management and integration of different areas of business is crucial for efficient operating. We help companies integrate data from specialized or diverse systems so that it can be shared company or enterprise-wide.
 |
|
| | Cook County Treasurer's Office | | |
| In addition to eCommerce, design, content management and database integration, Cyberworks' solution for the Cook County Treasurer's Office offers website users a robust, secure CRM system to handle inquiries, questions and contact with the office. Users utilize Tax ID's and a secure contact form to send messages that are then routed by topic to appropriate CCTO staff. CCTO staff can view all incoming messages, which are stored in a database, and respond to users utilizing our secure web-base CRM system. |
 |